Saturday, May 1, 2010

Webley Receives 2009 Product of the Year Award from Customer Interaction Solutions® Magazine

Webley Receives 2009 Product of the Year Award from Customer Interaction Solutions® Magazine

Webley MD Reminders® Honored for Exceptional Innovation

Bannockburn, IL (PRWEB) January 27, 2010

Webley announced today that Webley MD Reminders® has received the 2009 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions magazine, the leading publication covering CRM, call centers and teleservices since 1982. This is the third consecutive year that Webley has been honored with the prestigious Product of the Year Award.

Webley MD Reminders® is a flexible, outbound multi-channel messaging solution designed to save time and money for medical practices of all sizes and to ensure that patients receive appointment reminders and other notifications. Interactive, two-way messages allow the patient to respond in multiple ways, including appointment confirmation. With virtually unlimited telephony capacity, Webley’s technology routinely delivers millions of voice messages per day through multiple secure facilities. Webley MD Reminders® improves patient-provider communication, increases revenues, and improves office efficiency by automating routine tasks, improving tracking and providing customers with the highest levels of reliability.

“While other companies offer generic, one size fits all solutions for a variety of industries, Webley designed solutions specifically to streamline the communications of medical practices. Webley is committed to meeting the needs of medical providers, offering simplicity and clarity through technology. We are honored to be recognized for the third consecutive year by Customer Interaction Solutions magazine,” said Taj Reneau, Webley’s chief executive officer.

“I am pleased to honor Webley for its hard work and success. Webley has demonstrated its dedication to improving the quality of technologies to better the patient experience as well as the ROI for practices that use them,” said Rich Tehrani, CEO, TMC. “For 12 years, Customer Interaction Solutions magazine has honored companies that show excellence in advancing technologies and application refinements,” he added.

The 12th Annual Product of the Year Awards winners will be featured in the January 2010 issue of Customer Interaction Solutions magazine, www. cismag. com.

For more information about the Customer Interaction Solutions’ 2009 Product of the Year Awards or any of the TMC media properties, please visit www. tmcnet. com.

About Webley MD:
Webley MD strengthens the connection between practices and their patients, through multi-channel, electronic communication solutions for appointment reminders and after hours care. As an industry pioneer of hosted, natural voice speech-driven technology applications, Webley MD has over a decade of experience delivering critical messages for medical practices nationwide. Visit us at www. webley. com.

About Customer Interaction Solutions:
Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit www. cismag. com for more information.

About TMC:
Technology Marketing Corporation (TMC) is a global integrated media company helping our clients build communities in print, in person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and NGN magazines. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by two million unique visitors each month on average worldwide, according to Webtrends. TMCnet has ranked within the top 3,500 in Quantcast's Top U. S. sites, placing TMCnet in the nation’s top.03% most visited Web sites. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO (ITEXPO); 4GWE Conference and M2M Evolution (in conjunction with Crossfire Media); Digium|Asterisk World (in conjunction with Digium); and Smart Grid Summit (in conjunction with Intelligent Communication Partners). For more information about TMC, visit http://tmcnet. com/ (http://tmcnet. com/).

TMC also serves technology professionals with industry-specific Web sites: IT. TMCnet. com, 4G-wirelessevolution. TMCnet. com, M2M Evolution. com, Smart-Grid. TMCnet. com, Smart Products Ecosystem, Robotics. TMCnet. com, Cable. TMCnet. com, Satellite. TMCnet. com, Green. TMCnet. com, Healthcare. TMCnet. com, and Education. TMCnet. com.

For more information about TMC, visit www. tmcnet. com.

Company Contact:
Susan Linton
Customer Insights Manager
888-444-6400
Slinton (at) webley (dot) com

TMC Contact: 
Jan Pierret
Marketing Manager
203-852-6800, ext. 228
Jpierret (at) tmcnet (dot) com

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